CATEGORY: Furniture

Terrrible Customer Service - Jeromes El Cajon

January 23, 2013, Sttomas

I need to complain about the terrible service received after we purchased a bed from Jeromes in El Cajon. Within six month our bed slats broke which sent the corner of our bed crashing to the floor. I called Jeromes, they were nice and scheduled a repair for a week later on a Saturday. Saturday came, with no repair person. I called Jeromes and they let me know that someone decided a repair could not be made and they would have to do a new bed reselection, with no call to me the customer. So there went that wasted Saturday waiting for the...

Filled under: Furniture, Location: United States